Technology built for independent hotels, inns and restaurants
Our founder spent seven years working inside the hospitality industry, so we know how busy a front desk gets and how much guests expect a quick answer at any hour. Eclat Product builds AI and software tools that help independent and boutique properties, small hotel groups, restaurant groups and event venues serve guests better and win more direct bookings.
AI guest messaging and concierge
- Answers questions about parking, check-in, pets, amenities and local tips 24/7 on your website, SMS and WhatsApp
- Works in multiple languages and hands guests straight to your booking engine
- Passes anything unusual to your staff with the full conversation
More revenue per stay
- Personalized pre-arrival and in-stay offers: late checkout, parking, packages and dining
- An AI voice receptionist for after-hours calls and reservations
- Direct-booking website improvements that reduce what you pay in OTA commissions
Smarter decisions
- Machine-learning demand and occupancy forecasting to guide rates and staffing
- Restaurant and F&B forecasting for covers, food cost and inventory
- Power BI dashboards for occupancy, ADR, RevPAR, labor and F&B in one place
Reviews and operations
- AI that drafts replies to Google and TripAdvisor reviews and spots recurring issues
- Booking engine and PMS integrations
- SharePoint portals for SOPs and staff training, plus scheduling and inventory tools
Start with a free call
Tell us about your property and we'll suggest where AI can save the most time. Book a free 20-minute consultation at cal.com/eclatproduct/20min or call (678) 341-3833.